About us
About Lunea Mode
Who We Are
Lunea Mode is a modern fashion destination bringing you curated, on-trend styles without the premium price tag. We partner with trusted manufacturing and logistics partners to deliver fresh, distinctive pieces that feel special, look effortless, and elevate your everyday wardrobe.
Our Mission
We exist to help you look and feel your best. Every collection is chosen with care to balance quality, comfort, and individuality—so you can express your style with confidence.
What We Offer
- Curated collections: Limited-run drops featuring timeless essentials and standout statement pieces.
- Quality-first sourcing: We work closely with vetted suppliers to ensure materials and craftsmanship meet our standards.
- Accessible prices: Fashion-forward looks without the designer mark-up.
- Insured shipping: Peace of mind from checkout to delivery.
How Drops Work at Lunea Mode
We release collections in limited quantities to keep things fresh and reduce overproduction. When a drop goes live:
- Stock is limited and may sell out quickly.
- Popular sizes and colours can move fast.
- If you love it, don’t wait—restocks aren’t guaranteed.
Our Values
- Quality and Uniqueness: We select pieces that feel considered and distinctive.
- Transparency: Clear sizing info, straightforward policies, and honest communication.
- Customer Care: Your satisfaction matters. We’re here to help with fit, orders, and styling questions.
- Sustainability Mindset: Limited drops help minimise waste and overstock.
Shipping & Handling
- Processing: Orders are prepared with care. During peak periods, processing may take a little longer.
- Carriers: We partner with reliable couriers (e.g., Australia Post, DHL, and others) for secure, trackable delivery.
- Coverage: Many shipments include insured delivery for extra peace of mind.
Returns & Exchanges
We want you to love your purchase. If something isn’t quite right, reach out to our support team within the return window and we’ll guide you through the process. For hygiene and limited-release items, conditions may apply—check our Returns Policy on the website for full details.
Customer Support
Questions about sizing, styling, orders, or delivery? Our team is here to help. Contact us via the support page or email, and we’ll get back to you promptly.
Join the Lunea Mode Family
Be first to know about upcoming drops, exclusive offers, and back-in-stock alerts. Subscribe to our newsletter and follow us on social for real-time updates and styling inspiration.
Thank you for choosing Lunea Mode—where quality meets individuality, one drop at a time.
